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OFFICE HOURS: 10:00 AM to 4:00PM
When will I receive my products? Our regular production time is 10-15 business days. Once your order is done, it will be shipped and you will receive an email with the tracking number.
You can select a rush option when purchasing your product.
Why is there a production time? We offer a lot products and every product has multiple options for colors and letter placements. For Ex. some people like their letters on the left; some on the right. So it would be very hard to have every product made with every combination, so we make orders as they come.
Can I pay a rush fee? Yes, you can select this option for each product before adding it to your shopping bag. For special orders or any questions please email us.
Can I order custom items? Yes, but custom orders are only available for group orders. For ex. for lines, crossing, chapters or multiple items. We are not doing single custom items because our focus is to get orders as fast as we can and single custom orders require more time and delays regular or group orders.
For custom questions please email us at
Can I get a better price for a group order? Yes, all of our products on our store have a SALE price if 6 or more items are ordered of the same product. This also applies for custom orders.
Can I exchange my products? As stated on our Return Policy page; all orders are final. Please go to our Return Policy page for more details.